In 2024, a serious engine room fire broke out aboard a vessel anchored in Japan, rendering the ship a ‘dead vessel’ – incapable of moving under its own power, while at the same time there was an imminent threat of a typhoon. While the crew remained onboard, the worsening weather conditions intensified the danger of the situation and the urgency of the response.
Beazley’s claims team found a solution that prioritised safety, minimised financial impact, and far exceeded client expectations. They identified a suitable shipyard in China for the repairs, at around 50% less cost, sourced and arranged appropriate tugs to tow the ship and, in a bold, supportive move, facilitated same-day direct payments to the emergency support providers. This enabled the tow to commence immediately, safeguarding the vessel and those aboard from the impending storm.
The claims team operated beyond standard hours – including evenings and weekends – to meet the urgency of the evolving situation and maintain decision-making momentum. Their solutions drew on internal technical expertise and external partnerships to deliver a coordinated, client-first solution that prevented a constructive total loss, delivered major cost savings, and protected both assets and people.
